About

FAQ

• Where is the store based?

  Silver Spring, MD

• Do you accept orders placed outside of the US?

  I do, but please remember shipping will be much more expensive. I also am unable to give a tracking number for non-US orders.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. I try to pack up and mail orders within a day or two of receiving them.

• I'm on a deadline and I need my order NOW!

  If you are in the US and need quicker shipping, email me or let me know in your order. I will try to accommodate you, but will charge additional shipping if needed (via paypal). Please know that once an item is shipped it is out of my control how quickly it arrives.

• How are your products packed for shipping?

  I ship shirts and sweatshirts in biodegradable bag mailers. I ship stickers and zines in cardboard flat mailers or envelopes. I ship pins in cardboard padded mailers. I add extra padding or protection when I think it's necessary.

• Why are the shipping options for tracking and no tracking the same price?

  It's because there isn't actually a "no-tracking" option for some items. When a mailer gets big enough it automatically comes with tracking. Storenvy doesn't give me a way to NOT include those larger items so my solution is to put the same price.

• My shipping is oddly expensive...

  Storenvy doesn't handle shipping optimally. It's possible you're being overcharged because of the selection of items you ordered. If your shipping is oddly high please email me at [email protected] and we'll work something out.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.